Acquisition
Benchmarking & Best Practices
Change Management
Customer Service
Government Performance and Results Act
Government Services
Performance Measurement & Assessment Guides
Process Reengineering
Quality
Reinvention
Training Resources

Acquisition

• Army Acquisition

Benchmarking & Best Practices

• The Department of Defense Quality Management Office
• The Center For Army Lessons Learned (CALL)
• The Benchmarking Exchange

Change Management

     Defense Aquisition Reform - Change Management Center

Customer Service

• Defense Finance and Accounting Service

Government Performance and Results Act

• Text of the Government Performance and Results Act of 1993
• Managing for Results - Government Performance and Results Act (GPRA)
• Government Performance and Results Act (GPRA) Performance Plan for FY 2000
• GPRA Background Information
• GPRA - Stephen A. Regester, Professor of Installation Management, Army Management Staff College

Government Services

• The White House
• Federal Communicator's Network
• FedWorld Information Network
• Access America
• Deployment Link
• Human Resource XXI Busines Unit

Performance Measurement & Assessment Guides

• 2002 Army Performance Improvement Criteria (APIC)
• DoD Performance Assessment Guide
• U.S. Department of Energy, Performance-Based Management Special Interest Group

Process Reengineering

• Army Chief Information Officer (CIO)
• Business Process Reengineering in DOD
• BPR Kiosk
• Competitive Sourcing (OMB Circular A-76)
• MHS Health Care Reengineering's Collection of Reengineering Links
• OPM Demonstration Projects

   

Quality

• The Department of Defense Quality Management Office
• Army Quality
• Navy Quality
• Air Force Quality
• Marine Quality
• U.S. Army Materiel Command
• U.S Army Corps of Engineers
• Michigan Quality Council

Reinvention

• Innovations in American Government
• National Partnership for Reinventing Government Home Page
• Defense Logistics Agency's NPR Webpage
• Under Secretary of Defense (Comptroller),Directorate for Management Improvement
• Defense Logistics Agency Reinvention Web Page
• Defense Reform Initiative Directives Home Page
• Business Initiative Web Page

Training Resources

• Army Logistics Management College
• Electronic College of Process Innovation
• TRADOC TAQ Training Support Package
• Construction Engineering Research Laboratory

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Last revision: 18 Aug 2008