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Formal Courses of Instruction
- Army Logistics Management College
The
U.S. Army Logistics Management College provides training, seminars and courses in Total
Army Quality (TAQ) to meet the Army's needs. In February 1995, the College was assigned
the Training Proponency for Total Army Quality by HQ TRADOC. Since 1992, the College has
provided recognized and significant education on Quality Management.
The training, seminars, and courses are frequently offered at ALMC and other
organizations at Fort Lee. This training is available, upon request, for military and
civilian personnel at other locations contingent upon scheduling and funding from
requesting organization. Follow this link for more information on ALMC's TAQ related course offerings.
- Construction Engineering Research Laboratory
The mission of quality at CERL is to continue to provide quality resources for CERL and
its customers. The following services are offered: Army
Performance Improvement Criteria (APIC) training, organizational assessment, strategic
planning, team building, facilitation, resource linkage (videos, journals, books, etc.),
employee orientation, facilitator training, conflict management training, team training,
interpersonal skill development, human side of quality training, and quality tools
training. The TQM Coordinator also shares lessons learned and resources with several
organizations and at various conferences throughout the nation, and CERL has taken the
lead in the recent adoption of the APIC for Army Communities of Excellence. CERL also
provides training and computer application assistance for the Army and the Corps of
Engineers.
Exportable Training Packages
TRADOC Common
Core TSP 907-A-0001
"Improve organizational effectiveness by using the Total Army
Quality (TAQ) Concepts". This task is trained in both the Officer Advanced
Course (OAC) and the Warrant Officer Advanced Course (WOAC). Contents of this TSP are
currently available for download in Microsoft Word and Power Point formats.
Web Based
Resources
This is OSD's quality management education and performance support online resource
center. This center contains student handouts, instructor guides, training slides,
detailed description of quality tools, links to other online resources presenting this
information, papers on how to improve organizational performance, case studies and more.
- Electronic College of Process
Improvement
The Electronic College of Process Innovation is an internet knowledge center providing a
comprehensive set of documents, tools, and guidebooks on the topic of Business Process
Change and Creating Customer Value. As you become familiar with the Electronic Campus, you
will be able to easily find and use the information you need...whether you are just a
casual but curious browser, a senior executive in need of briefing materials, or an
organizational change agent requiring specific tools.
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